Connect With Your 24-hour Monitoring Agents
The moment your home alarm system in Fort Myers goes off, your round-the-clock monitoring specialists will act immediately. Their first step is to verify your alarm, and that involves getting in contact with you. The procedure they follow is dependent on the type of emergency. For instance, when the emergency is is for medical reasons, one effort will be made to contact you before first responders are sent out. If you’re dealing with an intrusion - the most common sort of event - a monitoring specialist will abide by these steps to contact you:
- An effort will be made to communicate with you using the touchscreen interface. You will typically be required to supply a passcode.
- If that effort doesn’t prompt a response, a call is attempted to your main contact number.
- A secondary number or your primary contact person is tried next.
- If you still can’t be reached, local police are sent.
- Your monitoring agents will attempt to reach you again after authorities are alerted.
If you're not in a situation where you can converse with monitoring agents, don’t fret. Support will still be sent even if you're not able to confirm the emergency.
Get protection for any situation with a Vivint home alarm system in Fort Myers
Stay ready for any situation with a contemporary home alarm system in Fort Myers from Vivint. Dial (239) 326-6141 to begin the customization of your home’s security today.